Customer Service Reviews

We’re very gratified to receive many unsolicited messages like the ones below. You will notice that they are not anonymous. All testimonials are published with permission.

Here’s what our customers are saying about our customer service:

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Customer Service
Average rating:  
 27 reviews
 by Lloyd

Hi guys thank you for the prompt service and delivery. Altho i haven't yet replaced the brake lines and master cylnder, everything is good to go. Once again thanks..........Lloyd

 by Glenn Blohm
Location: Sierra Vista Southeast, AZ

Just bought a GL1500A carb kit. Just like the other GL kits i have purchased it is a great kit.

There is one omission to these kits. It would be nice if the gasket for the float valve seat was included. It is a good idea to remove the seat and clean the filter and a new gasket would be nice upon reassembly.

Thank You
Glenn Blohm

 by Amos Brown
Location: San Jose, CA

Bum! Bough a stator,send it back now being told never got it,its been two weeks oh yeah nice job in removing the phone number from the site,Second this place is nothing more then a a bay(11) in a warehouse..So I ed like to get the product or the return of the my number 1-408-426-1296 you guys rec by Jeff Bodine-and holligains what up! call me thank you

 by Manuel Terranova

I spent this past weekend removing and rebuilding the carbs on my 1979 Wing. I was quite uneasy undertaking the rebuild given I have NO prior experience on carbs (in fact, I have VERY LITTLE overall wrenching experience).

I precisely followed the video instructions and was rewarded when the bike fired up on the first try and ran perfectly! Extremely satisfying! Thanks for a great kit and great video!

 by R Soden
Location: Fort Wayne, IN

FYI-I bought item no. 100-1180, a battery strap for all late model GL1000’s . It was specifically stated that it was for GL1000 so I foolishly didn’t measure mine vs. the dimensions on your site. It is too short by about a half inch. I made it fit by taking the rings off the old strap and putting them on the new strap, but it is still a very tight stretch to get it on. Something’s off on your dimensions.

 by Dean Key
Location: British Columbia, CN

The service was great and my order arrived very quickly and was correct. The quality of the product is fantastic and 8 would highly recommend Randakks

Dean:Thanks very much.

 by Peter Goyer
Location: Moreno Valley, CA

The brake lines i bought fit perfextly, the excellent service department pointed out the caliper orientation was incorrect, i sent them a picture. Left to right and the lower lines fit fine. Thanks

 by Peter Goyer

I bought the brake line kit for my 1978 gl1000, and they were 2 inches too short, with no slack. I tried them left to right, both orientations. They were not clocked exactly so I will not be able to use them.

Hey Peter, if you can send us an email at We would love to help you out.

 by B Jackson
Location: Amesbury, MA

Great experience, very helpful. I clicked on the wrong kit for my 1980 CX500 and they exchanged it for me w/out any hassle. I got the booklet on rebuilding the carbs which was a wealth of information and easy step by step instructions and advice. Ill be back as my son is getting his license and I'm sure I'll need something else to keep this old bike going!

Thanks for the good feedback!

 by randy tallant
Location: St. Louis, MO

gl1200 oil filter conversion looks great lotsa room with the airdam in place oem not but who cares

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